Scholar Tracker

Support & Privacy Information Hub

技术支持与隐私政策概览

Technical Support

技术支持

For any technical issues, feedback, or support requests, please contact our team via email:

如果您在应用使用过程中遇到任何问题、建议或 Bug,请通过邮件联系我们的技术团队:

Email: contact.scholartracker@gmail.com

We typically respond within 24-48 hours during business days.

我们通常会在 24-48 小时(工作日)内为您解答。

Privacy Policy

隐私政策

Effective Date: September 26, 2026

生效日期:2026年9月26日

1. Information We Collect

1. 我们收集的信息

When you use Google Sign-In or Sign in with Apple, we use Firebase Authentication and may receive your account ID, name, email address, and profile photo, depending on your sign-in provider. We store account details and tracked-scholar data with Firebase to provide your account and sync data across devices.

当您使用 Google 登录或 Apple 登录时,我们通过 Firebase Authentication 处理账户信息;根据登录方式,可能获取账户 ID、姓名、电子邮件地址及头像。我们通过 Firebase 保存账户信息和学者追踪数据,以提供账户服务并跨设备同步。

We display publicly available Google Scholar profiles, publications, and citation metrics. Firebase Analytics may automatically collect app events, app or device identifiers, and technical or performance data to help us understand usage and improve the app. Such analytics data is not necessarily anonymous.

我们展示 Google Scholar 上公开的学者资料、论文和引用指标。Firebase Analytics 可能自动收集应用事件、应用或设备标识符以及技术或性能数据,帮助我们了解使用情况并改进应用。这些分析数据不一定是匿名的。

2. Social Features and Messages

2. 社区功能和私信

Cloud Firestore stores posts, comments, friend connections, messages, account identifiers, and timestamps. Posts and comments may be visible to other users; messages are shown to conversation participants. A friend request may show your name and email address to its recipient. Anonymous posting hides your name in the interface, but the content remains linked to an account identifier in our database.

Cloud Firestore 会保存帖子、评论、好友关系、私信、账户标识符及时间记录。帖子和评论可能对其他用户可见;私信在应用中显示给对话参与者。好友请求可能向接收方显示您的姓名和电子邮件地址。匿名发帖只会在界面上隐藏姓名,内容在数据库中仍关联账户标识符。

3. Advertising and Your Choices

3. 广告与您的选择

Free users may see ads through Google AdMob, including mediation partner Pangle. Depending on your privacy choices and permissions, these services may process IP addresses, device or app identifiers (including IDFA if authorized), ad views and interactions, and diagnostics for ad delivery and measurement. You can manage applicable ad privacy choices in the app and iOS settings. Premium subscribers are not shown ads in the app; other account and analytics processing described here may still occur.

免费用户可能看到通过 Google AdMob 投放的广告,其中包括中介广告来源 Pangle。根据您的隐私选择和授权,这些服务可能处理 IP 地址、设备或应用标识符(经授权时包括 IDFA)、广告展示与互动数据及诊断信息,用于广告投放和效果衡量。您可以在应用及 iOS 设置中管理适用的广告隐私选择。高级订阅用户不会在应用内看到广告;本政策所述的其他账户和分析数据处理仍可能发生。

4. How We Use and Share Information

4. 信息的使用与共享

We use information to provide accounts, scholar tracking, social features, messages, notifications, purchases, and data sync; to measure and improve the app; and to deliver and measure ads for free users. To operate these features, information may be processed by Google Firebase for authentication, storage, and analytics; Google AdMob and Pangle for advertising; and Apple or Google for sign-in or purchases. Public content is visible to other app users. We may also disclose information when required by law or to protect rights and safety.

我们使用相关信息提供账户、学者追踪、社区、私信、通知、购买和数据同步功能,衡量并改进应用,并向免费用户投放及衡量广告。为提供这些功能,Google Firebase 可能处理身份验证、存储和分析数据;Google AdMob 和 Pangle 可能处理广告数据;Apple 或 Google 可能处理登录或购买相关数据。公开内容对其他应用用户可见。在法律要求或保护权利与安全所需时,我们也可能披露相关信息。

5. Account Deletion and Retained Content

5. 账户注销与保留内容

You can request account deletion in Settings > Delete Account or contact us using the email below. The app attempts to delete your authentication account, user profile, and tracked-scholar data. Public posts and comments may remain, but the app attempts to replace their author information with a deleted-account label. This process does not currently guarantee deletion of every message, friend record, or other copy of content. If deletion fails or you need help removing remaining personal data, contact us.

您可以在设置 > 注销账户中申请注销,也可以通过下方邮箱联系我们。应用会尝试删除身份验证账户、用户资料和学者追踪数据。公开帖子与评论可能保留,但应用会尝试将作者信息替换为“已注销账户”。目前该流程不能保证删除每条私信、好友记录或内容副本。如注销失败,或您需要协助删除剩余个人数据,请联系我们。

6. Security and Contact

6. 安全与联系

We use security measures to protect information, but no service can guarantee absolute security. For privacy questions or data requests, email contact.scholartracker@gmail.com.

我们采取安全措施保护信息,但任何服务都无法保证绝对安全。如有隐私问题或数据请求,请发送邮件至 contact.scholartracker@gmail.com。

Terms of Use (EULA)

使用条款 (EULA)

1. User Conduct

1. 用户行为准则

By using our social features, you agree not to post offensive or harmful content. We maintain a zero-tolerance policy for objectionable content.

使用社交中心功能即表示您同意不发布任何非法或具有攻击性的内容。我们对有害内容采取零容忍政策。

2. Subscription Terms

2. 订阅条款

Scholar Tracker offers an auto-renewable subscription called "Premium Access" that provides unlimited scholar tracking, unlimited social posting, and an ad-free experience.

Scholar Tracker 提供名为 "Premium Access"(高级访问) 的自动续订订阅服务,包含无限学者追踪、无限社交帖子和无广告体验。

  • Subscription Duration: 1 month (auto-renewable).
  • Price: Displayed at the point of purchase in your local currency.
  • Payment will be charged to your Apple ID account at confirmation of purchase.
  • Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
  • Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price.
  • You can manage and cancel your subscription by going to your device's Settings > Apple ID > Subscriptions after purchase.
  • Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
  • 订阅周期:1 个月(自动续订)。
  • 价格:在购买时以您当地货币显示。
  • 确认购买后,费用将从您的 Apple ID 账户中扣除。
  • 除非在当前订阅期结束前至少 24 小时关闭自动续订,否则订阅将自动续订。
  • 续订费用将在当前订阅期结束前 24 小时内,以相同价格从您的账户中扣除。
  • 您可以在购买后前往设备的 设置 > Apple ID > 订阅 管理或取消订阅。
  • 如果曾提供免费试用期,在购买订阅后,未使用的免费试用部分将被取消。

For more information, please review Apple's Standard End User License Agreement (EULA).

更多信息请参阅 Apple 标准终端用户许可协议 (EULA)。